EuroSpike GmbH is the service provider of this website within the meaning of Art. 5 of the German Teleservices Act:

The website texts refer to both male and female persons. For reasons of better readability alone, no gender distinction is made.

Copyright

Copyright 2018 EuroSpike GmbH All rights reserved. The content of this website, including all images are subject to copyright and other intellectual property laws. Copyright notices and brand names must not be changed or removed.

Right of use

These web page do not grant any right to use the intellectual property of EuroSpike GmbH including patents, trademarks, designs and copyrights.

Liability

EuroSpike GmbH do not, explicitly or implicitly, warrant the up-to-dateness, correctness, completeness or quality of the information provided. The information does not represent any kind of assurance or guarantee, especially with regard to the quality, their marketability, suitability for particular purposes, or the non-violation of laws and patents. EuroSpike GmbH reserves the right to change or amend these web page or its content without notice. This website contains links to other websites. Despite meticulous control of the content of our website we do not assume liability for the content of external links. Only the operators are responsible for the content of linked pages.

Data Protection

We attach great importance to the protection of your privacy. Therefore, it is a matter of special concern to us that you always know when we store what data and how they will be used. In the following, we will describe the principles in handling your data.

Individual-related data

Personal data collected while you visit our website will be processed only confidentially and in conformity with applicable statutory provisions. They will be processed by us only for the purpose of replying to your inquiries. Individual-related data are only used to support our relationship with the customer, if this is explicitly requested by you and even then only to the extent required. Data will not be passed on to any third party outside the EuroSpike GmbH without your prior consent.

General information

When you visit our website, information of a general kind, such as the web browser or the operating system used, is stored automatically. Your provider can be determined by way of your IP address without personally identifying you. Such data collection is not EuroSpike GmbH specific but done whenever you access a website on the Internet. However, this data is always collected anonymously and only used for statistical purposes to identify your needs and to be able to react more quickly and effectively in the future.

Welcome to our website. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legislation on the protection of personal data, in particular the EU General Data Protection Regulation (GDPR) and the country-specific implementation laws applicable to us.

In this privacy policy, we shall inform you comprehensively about the processing of your personal data by the EuroSpike GmbH and of the rights granted to you. Personal data is the information that enables identification of a natural person. In particular, this includes name, date of birth, address, telephone number, email address and IP address. Data is considered anonymous if no personal reference can be made to a user.

Your rights as a data subject

First, we would like to inform you about your rights as a data subject. These rights are standardized in Articles 15 to 22 of the GDPR. They include:

• Right to information (Article 15 of the GDPR),
• Right to erasure (Article 17 of the GDPR),
• Right to rectification (Article 16 of the GDPR),
• Right to data portability (Article 20 of the GDPR),
• Right to restriction of data processing (Article 18 of the GDPR),
• Right to object to data processing (Article 21 of the GDPR).

In order to assert these rights, please contact: Günter Lauer. The same applies if you have any questions about data processing at our company. You also have the right to lodge a complaint with a supervisory authority.

Right to object

Please note the following in conjunction with your right to object:

In the event that we process your data in order to protect legitimate interests, you can object to this processing at any time for reasons relating to your particular situation. We shall then no longer process your personal data unless we can demonstrate compelling reasons for processing warranting protection that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims. You may object free of charge and in any form, preferably by contacting: info@eurospike.com

Purposes and legal bases for data processing

The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection provisions. The legal bases for data processing are derived in particular from Article 6 GDPR.

Except as specifically described elsewhere in this policy, we use your data exclusively to optimize our website, for example to improve the availability of the most visited pages or to improve the display on mobile devices. For details, please refer to the section on “Cookies”.

There shall be no processing of special categories of personal data within the meaning of Article 9(1) GDPR.

Forwarding to third parties

We will only pass your data on to third parties within the scope of the statutory provisions or with the appropriate consent. Otherwise, no data will be passed on to third parties unless we are obliged to do so due to mandatory legal requirements (forwarding to external bodies such as supervisory authorities or law enforcement authorities).

Recipients of data / Categories of recipients

Within Eurospike, we ensure that the only persons to receive your data are those that need it in order to fulfill their contractual and legal obligations. If another company acquires our company, business, or assets, we will also share your information with that company.

In many cases, service providers support our specialist departments in fulfilling their tasks. We share your IP address and the data mentioned in section “contact form” below with service providers that, among other things, help us administer our website and provide technical support. Relevant data protection contracts have been concluded with all service providers.

Transfer to third countries / Intent to transfer to third countries

We do not transmit or intend to transmit any data to third countries (outside the European Union and the European Economic Area). However, we point out that Google Maps is used on this website. For details, please refer to the “Google Maps” section.”

Storage period for data

We store your data as long as it is needed for the respective processing purpose. Please note that there are various retention periods requiring that data shall continue to be stored. In particular, this refers to commercial or fiscal retention obligations (for example arising from the German Commercial Code or the General Fiscal Law). If there are no further retention obligations, the data will be routinely deleted after it has fulfilled its purpose.

In addition, we may retain data if you have given us your permission to do so, or if legal disputes arise, and we use evidence within the statutory limitation periods, which may be up to thirty years; the regular limitation period is three years.

Secure transfer of your data

We implement appropriate technical and organizational security measures to help best protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Security levels are continuously reviewed in cooperation with security experts and adapted to new security standards. In the event of a suspected data security breach, we may notify you electronically, in writing, or by telephone, if we are permitted to do so by applicable law.

Data that is transferred to and from our website is encrypted. We use HTTPS as a transfer protocol for our website, using current encryption protocols.

It is also possible to use alternative communication channels (for example by post).

Obligation to provide data

Various personal data is necessary in order to establish, implement and terminate a contract and to fulfill associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

In certain cases, data must also be collected or made available due to legal provisions. Please note that it is will not be possible to process your request or execute the underlying contractual obligation without providing this information.

Categories, sources and origin of data

The data we process is determined by the context: this depends upon whether you send an inquiry via our contact form, send us an application or submit a complaint, for example.

Please note that we may also provide information for specific processing situations separately in the appropriate places where applicable, for example when uploading application documents or when making a contact inquiry.

When visiting our website, we collect and process the following data:

• Web browser and operating system used
• The IP address assigned by your Internet service provider
• Requested files, amount of data transferred, downloads / file export
• Details of the web pages you visit with us, including date and time
• Resolution of your screen and device type

For reasons of technical security (in particular to defend against attempted hacking of the web server), this data is stored in accordance with Article 6(1)(f) of the GDPR. Immediately after being collected, data is anonymized by shortening the IP address, so that there is no reference to the user.

We collect and process the following data in the course of a contact inquiry:

• Surname, first name
• The IP address assigned by your Internet service provider
• Contact details
• Details of requests and interests

Contact form / Contact by email (Article 6(1)(a),(b) GDPR)

There is a contact form available on our website that can be used to contact us electronically. If you write to us via the contact form, we will process the data you provide to contact you and answer your questions and requests.

In doing so, we respect the principle of data minimization and data avoidance by requiring you to provide only the data we absolutely need to contact you. These are your email address and the message field itself. In addition, your IP address shall be processed for reasons of technical necessity as well as legal protection. All other data is optional and may be provided voluntarily (e.g., to provide a more personalized answer to your question).

If you contact us by email, we will process the personal data provided in the email solely for the purpose of dealing with your request. If you do not use the forms provided to get in contact, there will be no further data collection.

Automated individual decisions

We do not use purely automated processing to make decisions.

Cookies (Article 6(1)(f) GDPR / Article 6(1)(a) GDPR with consent)

Our website does not use “cookies”.

Google Maps

This website uses Google Maps (API), provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive maps and geographic information. Using this service will allow you to view our locations and will facilitate your journey to us.

When you visit any of the subpages on which Google Maps is incorporated, information about your use of our website (such as your IP address) will be transmitted to and stored by Google’s servers. This happens regardless of whether Google provides a user account that you can log in to or whether no user account exists. If you are logged in via Google, your data is directly associated with your account. If you do not wish data to be associated with your Google profile, you should log out prior to activating the button. Google will store your data (even for non-logged-in users) as usage profiles, which it then analyzes. This analysis is carried out in accordance with Article 6(1)(f) GDPR on the basis of Google’s legitimate interests in the display of personalized advertising, market research and/or the customized design of its website. You have the right to object to the creation of these user profiles, whereby you must contact Google in order to exercise this right.

Google LLC, based in the USA, is certified for the EU-US Privacy Shield, which ensures compliance with the level of data protection applicable in the EU.

If you do not agree to the future transmission of your data to Google when using Google Maps, you can disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and the map display on this website cannot then be used. You can view Google’s terms of use at https://policies.google.com/terms, and you can find the additional terms of use for Google Maps at https://www.google.com/help/terms_maps.html

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website (Google Privacy Policy): https://policies.google.com/privacy

Online content and children

Persons under the age of 16 may not submit personal data to us or give a declaration of consent without the consent of their parents or guardians. We encourage parents and guardians to take an active part in their children’s online activities and interests.

Links to other providers

Our website also contains clearly recognizable links to the websites of other companies. We have no influence over the content of linked websites of other providers. No guarantee or liability can therefore be accepted for such content. The content of these sites is the responsibility of the respective owner or operator.

The linked sites were checked for any possible legal violations and identifiable infringements at the time of linking. No illegal content was found at the time the links were created. Continuous monitoring of the content of the linked sites without concrete evidence of a violation is not feasible. We will remove any links to content that is illegal or violates any laws as soon as we become aware of such violations.